Michael Gagnon
Technology and Business Savvy Sailor & Marine
Intro
What I am all about.
Innovative and hands-on Sailor | Marine with honorable discharges from the Navy and the Marines. Skills and expertise in project management, business administration, information systems, and cyber and network security. History enthusiast. Proud dog parent.
Skills
Jack of many trades.
82%
Mobile Phone Repairs
95%
Network Engineering
90%
Cyber & Network Security
95%
Project Management
90%
Business Administration
85%
Marketing
98%
Communications
95%
CPR, AED, & Oxygen
Experience
Cutting that Sharp Edge.
2018 - Present
Office Manager
Palm Beach Stairs, Inc.
Manage all projects and business operations. Support high-functioning teams. Manage network and information systems. Maintain data, cyber, and network security. Coordinate procurement. Build and maintain customer relationships.
2011 - 2017
Owner/Operator
MiiFone, LLC.
Managed business and IT operations. Implemented successful marketing campaigns. Coordinated quality repairs of mobile phones, tablets, and peripherals. Sustained 25-40% annual growth. Sold as a profitable business in 2017.
2005 - 2010
Lifeguard
Palm Beach County Ocean Rescue
Implemented public safety measures at Palm Beach County public beaches. Communicated effectively. Rescued distressed swimmers on demand. Saved lives.
2000 – Present
Network Engineer
Maverick Industries
Managed and secured a 20-node Microsoft client-server network. Built | upgraded computer systems. Pinpointed & fixed hardware, software, and network issues.
2001 - Present
Technology Consultant
Office Depot
Served as a knowledge authority on computer, networking, and multimedia equipment. Successfully sold technology solutions based on careful review of customers' needs.
Education
Lazy isn't in my vocabulary.
2010
Bachelor of Arts
Florida Atlantic University
Jupiter, FL.
Earned a bachelor's degree in Political Science and graduated with honors.
2007
Associate of Arts
Palm Beach State College
Palm Beach Gardens, FL.
Earned an associate's degree in Liberal Arts and graduated with honors. Member of Phi Theta Kappa.